Question 1

What is Stayframe?

Accepted Answer

Stayframe is a property intelligence platform for vacation rental hosts. It connects to your Lodgify account and turns fragmented booking, review, and property data into AI guest experiences, revenue intelligence, and reputation monitoring — all from a single dashboard.

Question 2

What is property intelligence?

Accepted Answer

Property intelligence is the synthesis of booking data, review sentiment, and guest information into actionable insights and automated guest experiences. Unlike standalone tools for pricing, reviews, or guidebooks, a property intelligence platform connects these data sources and delivers AI-powered recommendations, forecasting, and personalised guest content.

Question 3

How much does Stayframe cost?

Accepted Answer

Stayframe offers three plans: Host at $15/property/month (dashboard, guidebook, displays), Insight at $25/property/month (adds AI performance narratives, review intelligence, weekly coaching), and Concierge at $39/property/month (adds AI literary welcomes, researched venue profiles, market digest). Volume discounts apply at 4+ and 6+ properties. Every new account starts with a 14-day free trial at the Concierge level — no credit card required.

Question 4

Does Stayframe work with Lodgify?

Accepted Answer

Yes. Stayframe is built specifically for Lodgify users and is available in the Lodgify marketplace. It connects directly to your Lodgify account and automatically pulls booking data, property details, and review information. Setup takes under five minutes.

Question 5

How does Stayframe help me get better reviews?

Accepted Answer

Stayframe monitors your reviews across Airbnb, Booking.com, and other platforms in any language. Its reputation intelligence engine detects sentiment trends and predicts score drops up to 30 days before they appear. You receive specific coaching actions — like adjusting amenities or updating listing descriptions — so you can act before a problem becomes a rating decline.

Question 6

What is the difference between Stayframe and a digital guidebook?

Accepted Answer

Digital guidebooks like Touch Stay or Hostfully require hosts to manually write and maintain content. Stayframe generates AI-written guidebooks that adapt to each guest — incorporating their arrival details, local events, weather, and your property's unique character. The guidebook is one feature within Stayframe's broader property intelligence platform, which also includes revenue intelligence, reputation monitoring, and smart displays.

Question 7

Can Stayframe help me track my vacation rental revenue?

Accepted Answer

Yes. Stayframe's revenue intelligence dashboard shows booking pace, occupancy trends, seasonal revenue patterns, and performance comparisons. The Insight and Concierge plans add AI-generated performance narratives that explain what's happening with your revenue in plain language, plus weekly coaching actions to optimise pricing and availability.

Question 8

How does Stayframe's AI guest experience work?

Accepted Answer

Stayframe generates personalised welcome messages, local recommendations, and property guides using AI that draws on your property details, guest booking data, local events, and seasonal context. Content appears on six surfaces: e-ink display (TRMNL), smart TV, digital guidebook, property dashboard, email, and SMS. Each piece of content is written in a literary style unique to your property.

Question 9

Is Stayframe a replacement for my PMS?

Accepted Answer

No. Stayframe is not a property management system. It is an intelligence layer that sits on top of your existing PMS (currently Lodgify). Stayframe handles the insight and experience side — AI guest content, revenue forecasting, reputation monitoring — while your PMS handles bookings, calendars, and channel management.

Question 10

How do I manage multiple vacation rentals without burnout?

Accepted Answer

Stayframe reduces cognitive overload by consolidating six operational surfaces into one platform. Instead of checking separate tools for reviews, pricing data, guest communication, and guidebook updates, you see everything in a single property intelligence dashboard with AI-generated coaching actions. Hosts managing 2-10 properties report the biggest impact because Stayframe handles the intelligence work that previously required manual monitoring across multiple tools.

Question 11

What is an e-ink display for vacation rentals?

Accepted Answer

Stayframe partners with TRMNL to deliver guest-facing content on e-ink displays — the same screen technology used in e-readers. The display shows personalised welcome messages, check-out reminders, local tips, and weather without requiring power cables or WiFi-connected tablets. It updates automatically based on the guest's stay phase (pre-arrival, during stay, check-out).

Question 12

How does Stayframe compare to Touch Stay?

Accepted Answer

Touch Stay is a digital guidebook tool where hosts manually create and maintain content. Stayframe is a property intelligence platform that includes AI-generated guidebooks as one of six surfaces. The key difference: Touch Stay requires you to write and update your guidebook. Stayframe generates it automatically using AI, your property data, and guest booking details — and also provides revenue intelligence, reputation monitoring, and smart displays that Touch Stay does not offer.

Question 13

Can I use Stayframe on my smart TV?

Accepted Answer

Yes. Stayframe includes a smart TV display mode that shows personalised guest content — welcome messages, local recommendations, weather, and property information — on any smart TV with a web browser. The content updates automatically based on the current guest and their stay phase. No app installation required.

Question 14

Does Stayframe monitor Booking.com reviews?

Accepted Answer

Yes. Stayframe monitors reviews across Airbnb, Booking.com, Vrbo, and Google in any language. Its cross-platform sentiment analysis detects patterns and risks that single-platform tools miss. Reviews in German, French, Spanish, or any other language are analysed with the same depth as English reviews.

Question 15

What is Listing Intelligence?

Accepted Answer

Listing Intelligence audits your Airbnb and Booking.com listing content and scores it across five dimensions: content quality, amenity completeness, review alignment, seasonal relevance, and photos. The review alignment score is unique to Stayframe — it compares what your listing promises against what guests actually say in reviews, surfacing missed opportunities where guests praise things you haven't promoted. You can generate new titles and descriptions directly from the audit, informed by your real guest data and the current season. Audits run automatically every week and alert you if your score drops.

Question 16

How long does it take to set up Stayframe?

Accepted Answer

Setup takes under five minutes. Connect your Lodgify account, select which properties to activate, and Stayframe begins pulling data immediately. Your first AI-generated content and intelligence insights appear within 24 hours. No credit card is required for the 14-day free trial.